Privacy Policy
Welcome to ATOS, a Tanzania-based tourism company providing safari, mountain climbing, beach holidays, cultural and historical tours, and other travel experiences. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our services, make an inquiry, or communicate with us.
By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
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Personal Information: This may include your name, email address, telephone number, postal address, nationality, travel preferences, and other information you voluntarily provide when making an inquiry, requesting a quotation, making a booking, or communicating with us.
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Booking and Travel Information: We may collect information such as travel dates, number of travelers, accommodation preferences, selected tours, special requests, and other information necessary to arrange your trip.
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Payment Information: When you make a booking or payment, payment-related information may be collected or processed through the applicable payment service provider. ATOS only uses such information as necessary to process and manage your booking and payment.
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Technical and Usage Information: When you visit our website, we may automatically collect information about your device and how you use our website, including your IP address, browser type, browser version, pages visited, date and time of visits, time spent on pages, and other diagnostic information.
How We Use Your Information
We may use the information we collect to:
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Provide, manage, and maintain our tourism services.
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Respond to inquiries and provide quotations.
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Process and manage bookings and reservations.
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Communicate with you regarding your travel arrangements.
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Provide customer support.
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Personalize and improve our services and website.
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Understand how visitors use our website.
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Detect, prevent, and address technical, security, or fraudulent activities.
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Send relevant information, special offers, or updates about our services where permitted and appropriate.
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Comply with applicable legal and regulatory requirements.
Sharing Your Information
We may share your information only when reasonably necessary for providing our services or meeting legal obligations.
This may include sharing information:
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With Service Providers: We may share necessary information with hotels, lodges, transport providers, airlines, guides, activity operators, and other trusted tourism service providers involved in arranging your trip.
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With Business Partners: Where necessary, information may be shared with trusted partners who assist us in delivering requested travel services.
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For Legal Reasons: We may disclose information where required by law, regulation, court order, or governmental authority, or where necessary to protect our rights, property, customers, or the public.
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For Business Transfers: In the event of a merger, acquisition, restructuring, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.
We do not sell or rent your personal information to third parties.
Security of Your Information
The security of your personal information is important to us. ATOS takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee absolute security.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember visitor preferences, understand website usage, and improve the overall user experience.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Your Data Protection Rights
Subject to applicable laws and regulations, you may have the right to:
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Request access to the personal information we hold about you.
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Request correction or updating of inaccurate information.
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Request deletion of your personal information where legally permitted.
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Object to or restrict certain processing of your personal information.
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Withdraw consent where processing is based on consent.
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Request information about how your personal information is being used.
To exercise any applicable privacy rights, you may contact ATOS using our official contact details.
Retention of Your Information
We retain personal information only for as long as reasonably necessary to provide our services, manage bookings, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
Changes to This Privacy Policy
ATOS may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable legal requirements.
Any changes will be published on this page, and the updated policy will include a revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ATOS handles your personal information, please contact us using the official contact details provided by ATOS.
